As a Field Leader overseeing a group of restaurants, Diego has had the opportunity to mentor many Chipotle employees. And he’s seen great success, receiving more People Development Bonuses than almost anyone in his region this year.
So why does Diego place an emphasis on coaching and training in his restaurants? He understands that mentoring doesn’t just impact one individual’s career, it drives the success of the whole team. Keep reading to learn more about Diego’s mentoring philosophy.
“[Mentoring others] is important to me because Chipotle’s success is built on a culture where we build off each other’s success. We must make each other better to succeed.”
– Diego, Field Leader at Chipotle
Q: You have been one of our most successful mentors over the past year, earning more than a handful of People Development Bonuses. What’s your secret to success?
A: The secret to my success is being committed to my people by teaching them how to fulfill their roles and by investing in their success. I also share the many benefits Chipotle has to offer.
Q: Why is it important to you to mentor and train others?
A: It is important to me because Chipotle’s success is built on a culture where we build off each other’s success. We must make each other better to succeed. We learn from each other’s mistakes, so as we grow our future leaders are stronger and more prepared to create an excellent guest experience.
Q: How has mentoring others impacted your career?
A: Mentoring others has impacted my career by giving me the joy in seeing a Crew member rise to become a great leader for Chipotle and seeing, how through Chipotle, their lives and the lives of their families can be positively impacted.
Q: Who has inspired you to place an emphasis on the development of others?
A: I was fortunate enough to be mentored by my own Field Leader. His story of coming from Crew to Field Leader inspired me to place an emphasis on the development of others. Early in my career, he engrained in me that developing people around me is the way to find success in my own path.
Q: What will do with your bonus money? Any big plans?
A: Continue to change my little girls’ lives, and be debt-free. Who knows, maybe some travel in the future.
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